Patient Satisfaction - Maria Parham Continues to Score High. Maria Parham Medical Center (MPMC) participates in numerous Customer Service Surveys including Medicaid and Medicare’s HCAHPS Survey for inpatients. Below are the figures currently listed on the government’s website as of May 20, 2011. Comparison shows MPMC vs. national and state averages as well as those from two very prestigious and world famous medical centers – The Mayo Clinic and Johns Hopkins. Source - US Dept. of Health & Human Resources website. We Need Your Help! Maria Parham Medical Center takes Patient Satisfaction very seriously and with a smile. One of the ways we monitor our services levels is with Patient Satisfaction Surveys. We need your help. If you happen to get a survey in the mail or a phone call, please take a few minutes and complete the survey. We utilize Press-Ganey, the industries leading patient survey company to help us provide the very best in healthcare and in customer service. Thank you in advance for doing so.